Renaissance man Kent Keith boosts our performance by honing in on what truly matters.

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Show Notes

In this episode of Management Muse, hosts Cindi Baldi and Geoffrey Tumlin explore the essentials of people skills with their friend and people guru, Barry Couch. Barry, an experienced business leader and entrepreneur, shares his expertise on navigating interpersonal dynamics, emphasizing trust-building, personal connections, and managing complex people issues. He also discusses the critical role of communication and adapting your management style to meet your team’s evolving needs. Whether you’re an experienced manager, a new supervisor, or are just aiming to improve your people skills, this episode offers actionable strategies for fostering an inclusive, growth-oriented work culture. 

Tune in for insights to become a more empathetic and effective leader in today’s diverse workplace.

Episode Highlights: 

  • Discover the importance of meeting people where they are to foster genuine connections.
  • Learn how building trust can enhance management effectiveness and interpersonal relationships.
  • Explore strategies for strengthening workplace relationships through active listening.
  • Hear insights on managing the delicate balance between retaining talent and preserving a positive workplace culture.
  • Understand the value of flexibility and diverse perspectives for improving leadership and decision-making

Barry Couch is the Founder and Chair of HealthSure a company specializing in insurance, risk management, and quality programs for healthcare organizations. With decades of experience, Barry has redefined self-insurance through innovative strategies to help hospitals and medical groups across America manage complex risks. Known for his strategic thinking and people skills, Barry is a sought-after consultant and speaker on leadership and effective management across the United States.

Resources Mentioned: 

Peters, T. J. (1982). In search of excellence: Lessons from America’s best-run companies. Harper & Row.

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